I spoke with Courtney Mulqueen after receiving a settlement package for a LTD claim. I was terrified that if I didn’t accept the settlement my coverage would be declined at the next renewal date. It was the week before Christmas and Courtney made time to meet with me and reviewed the settlement She calmed me down and made sure I understood the pros and cons of accepting the settlement or keeping with my claim. She wanted to make sure that I was making the decision that was right for me. Courtney was amazing to deal with.